Frequently asked questions
Most frequent questions and answers
Shipping and Handling
What are the Shipping Options?
- Economy 2-8 Days ground-based shipping
- Expedited 2-3 Days shipping
- Standard one-day shipping
- Priority one-day shipping
What is the turnaround time ?
Photographic Prints 1-3 Days
Fine Art Prints 2-4 Days
Acrylic Prints 3-5 Days
Standouts 3-5 Days
Framed Prints 5-7 Days
What happens if my package arrived damaged?
Packaging has been designed to help minimize the potential for
damage or breaking, but we can’t control what happens during transit. If your package arrives damaged or broken, please contact me! I will gladly replace it, but will need a picture of the damage. Requests must be received within 10 days of delivery, and must include a copy of the shipping receipt and photographic proof of the damage for review.
What is your return / exchange / refund policy?
If for any reason you are not completely satisfied with your purchase, you may return it (you are responsible for applicable return shipping costs) within 14 days of receipt and receive store credit for a future purchase. Items need to be returned in a like-new condition.
Print Types
Smooth Matte Paper Fine Art Prints
- Acid-free, pH-neutral papers
- Inkjet-printed with archival pigment inks
- Smooth Matte Paper
- Thickness 0.43mm